Every day, we help our members get to the best medical answers with speed and confidence
Samantha, 33 + Liv, 2
"I cannot say enough wonderful things about Summus and the opportunity we had to speak with one of the top pediatric epilepsy specialists in the country."
Febrile Seizures
Febrile Seizures
Samantha, 33 + Liv, 2
 ,  
Atlanta, GA
Samantha's young daughter, Liv, was diagnosed by local doctors with benign febrile seizures. As a consultant, Samantha is drawn to data and conducted extensive research into her daughter's condition. Based on her findings, Samantha questioned her daughter's diagnosis and wanted to understand the nuances between febrile seizures and epilepsy triggered by fever. When she discovered her consulting firm offered Summus as a benefit, she contacted her Summus concierge for guidance into accessing the foremost pediatric neurologists who could weigh in on her daughter's situation.
Day 1
 - 
Summus MD Consultation
Within 24 hours of contacting Summus, Samantha's Summus MD led an intake call to gain a deeper understanding of her daughter's diagnosis, medical history, and determine which medical records to collect and store in Summus' secure portal.
Day 3
 - 
Specialist Match
Summus connected Samantha and her husband with a leading physician, Dr. Michael Duchowny, who established the world-class pediatric neurology program at Nicklaus Children's Hospital in Miami.
Day 7
 - 
Expert Consultation
Prior to their video consultation, Dr. Duchowny reviewed Liv's medical records in Summus' secure portal, including EEGs, an MRI, videos of the seizures, and lab work. During their video call – with Samantha and her husband at home in Atlanta — Dr. Duchowny walked through his analysis of Liv's data and clarified Liv's diagnosis.
I wanted to let you know how incredibly helpful our 45-minute video call was today. Dr. Duchowny kindly and patiently explained her condition to me from an intellectual perspective, something I greatly appreciate since I have done lots of my own research into Liv's condition. As a result of our conversation, we plan to move forward with the genetic testing and plan to follow up with a new neurologist for the daily maintenance medication. I cannot say enough wonderful things about Summus and the opportunity we had to speak with one of the top pediatric epilepsy specialists in the country.
Steve, 57
"I am going to see Dr. Buchheit and have the procedure that he offers. Overall this has been a great benefit, and I told our head of HR so."
Non-Invasive Treatment for Shoulder Pain
Non-Invasive Treatment for Shoulder Pain
Steve, 57
 ,  
Philadelphia, PA
Steve's pain in his right shoulder has worsened over the last five years, negatively impacting his quality of life. It's difficult to lift items and even to lay down. An initial MRI showed a partially torn rotator cuff, tendonitis, bone spur, and general osteoarthritis. To alleviate the pain, he received steroid injections; but the pain persisted. Hesitant to pursue surgery, Steve recently got platelet injections. However, that treatment did not substantially relieve his pain either. Steve contacted Summus to explore cutting-edge, non-invasive forms of treatment as well as surgery.
Day 1
 - 
Summus MD Consultation
Steve's Summus MD spoke with him in detail about his shoulder pain and treatments to date. He told his Summus MD that he was especially interested in exploring stem cell and other established alternative treatment options, in addition to his candidacy for partial shoulder replacement surgery. His Summus MD suggested that he speak with both a pain medicine specialist and an orthopedic surgeon, and laid out a series of questions to both consulting physicians. The team at Summus also collected Steve's most recent MRI and uploaded it to Summus' secure portal for his consulting physicians to review in advance of their virtual consultations.
Day 3
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Specialist Match
Summus connected Steve with Dr. Thomas Buchheit, Chief of Pain Medicine at Duke University Medical Center, an institution with an innovative Regenerative Pain Therapies Program for chronic and acute pain, and Dr. Karen Sutton, an orthopedic surgeon at the Hospital for Special Surgery and Head Team Physician for United States Women's Lacrosse.
Days 5 and 8
 - 
Expert Consultations
Steven first engaged in a phone consultation with Dr. Buchheit, followed by a consultation with Dr. Sutton a few days later.
Both consultations were great, the conversations were very helpful and informative. While I initially had been bent on pursuing stem cell therapy, Dr. Buchheit explained other options I did not know about, including Orthokine therapy. Dr. Sutton's perspective was different and also very helpful – other than total shoulder replacement, I do not have other surgical options. She confirmed some things and also gave me some more information about stem cells I was not aware of. I am going to see Dr. Buchheit and have the procedure that he offers. Overall this has been a great benefit, and I told our head of HR so.
John, 68
"I appreciated the access to very good doctors who are beyond my reach otherwise. Most of the time, I have 15-minute consultations and they don't have too many suggestions."
Tinnitus
Tinnitus
John, 68
 ,  
Houston, TX
John had suffered from Tinnitus for years, and reached out to Summus after he had seen several ENT doctors who offered no helpful solutions. Because his condition made it difficult to concentrate at his office, he was eager to learn about viable treatment options.
Day 1
 - 
Summus MD Consultation
Within 24 hours of contacting Summus, John's Summus MD talked him through his diagnosis and helped him understand the solutions his other ENT doctors had proposed, which had not delivered desired results. Taking into account his personal circumstances, John's Summus MD prepared questions to guide his conversation with his consulting physician.
Day 2
 - 
Specialist Match
Because John did not live near a strong medical center and previously saw physicians unaware of the latest therapies, Summus was able to connect him with a leading physician familiar with the most progressive therapies for his condition –Dr. George Alexiades, Director of the Cochlear Implant Center at NewYork-Presbyterian / Weill Cornell Medical Center.
Day 6
 - 
Expert Consultation
John took the call from his living room, with his wife beside him. They engaged Dr. Alexiades for a 60-minute consultation by video, allowing for plenty of time to walk through his questions and understand different therapies.
I appreciated the access to very good doctors who are beyond my reach otherwise. Most of the time, I have 15-minute consultations and they don't have too many suggestions. I really appreciated that Dr. Alexiades spent an hour with me on video, and gave me real suggestions and information on applicable treatment options.
Alex, 29
"My consulting physician gave me a lot of great information not just on potential treatment plans, but on how to educate myself to feel empowered to discuss treatment options when seeing a doctor in person."
Jumpstarting Weight Loss
Jumpstarting Weight Loss
Alex, 29
 ,  
San Diego, CA
Alex was seeking guidance on effective and safe weight loss strategies. She had gone to a weight loss clinic before, but given time and professional constraints, was unable to continue. She wanted to improve her health, but didn't know where or how to start.
Day 1
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Summus MD Consultation + Specialist Match
Within 24 hours of contacting Summus, Alex's concierge scheduled an intake call with her Summus MD, who helped Alex determine she was in need of understanding her options for weight management and how to proceed. Summus arranged for Alex to speak with Dr. Alexandra Sowa, a highly sought-after internal medicine physician affiliated with NYU Langone Medical Center who focuses on preventive health, nutrition, and obesity medicine.
Day 3
 - 
Expert Consultation
From her office in San Diego, Alex engaged in a 40-minute phone consultation with Dr. Sowa to discuss her history and options to meet her goals.
My experience with Summus was great! I was in constant communication with staff and able to have my requests answered quickly and professionally. My consulting physician gave me a lot of great information not just on potential treatment plans, but on how to educate myself to feel empowered to discuss treatment options when seeing a doctor in person. She educated me on what my options were, and gave me great confidence to pursue the avenue I felt was right.
Seth, 43
"Dr. Sharon laid out a summary that was very understandable, and just knowing is half the battle."
Vertigo
Vertigo
Seth, 43
 ,  
Chatanooga, TN
Seth has suffered from intermittent bouts of debilitating vertigo in conjunction with his diagnosis of Meniere's disease from several years ago. Recently, he had an episode of vertigo lasting several weeks. He reached out to Summus to see if there were additional therapies available for treatment and to prevent recurrence of vertigo.
Day 1
 - 
Summus MD Consultation
Within 24 hours of contacting Summus, Seth's Summus MD talked through his symptoms, synthesized his medical history and fleshed out questions to ask his consulting physician. Summus also collected Seth's medical records and uploaded them to the Summus portal for easy access and review by his consulting physician.
Day 3
 - 
Specialist Match
Summus matched Seth with Dr. Jeffrey Sharon, the Director of the Balance and Falls Center at UCSF, given his deep expertise in vertigo, Meniere's disease, and related conditions.
Day 8
 - 
Expert Consultation
Seth engaged in a 43-minute virtual consultation with his consulting physician. Dr. Sharon clarified his diagnosis, and suggested medications and alternative therapies Seth could pursue.
Dr. Sharon laid out a summary that was very understandable, and just knowing is half the battle. I'm grateful that my employer offers Summus as a benefit.
Amir, 67
"Dr. Whang was incredible. He took the time to answer all of my questions, and Summus suggested a top surgeon highly proficient in the MDR who is located close enough to home and takes my insurance. I'm thankful for Summus' exceptional support."
Degenerative Disc Disease
Degenerative Disc Disease
Amir, 67
 ,  
San Francisco, CA
Amir was recently diagnosed with Degenerative Disc Disease. The pain in his neck was debilitating and negatively impacting his quality of life. While Amir's treating doctor had recommended anterior cervical discectomy and fusion (ACDF) surgery, Amir wanted to learn more about his candidacy for a less invasive procedure, the multilevel cervical disc replacement surgery (MDR) – a surgery his treating physician did not perform. Luckily, Amir's wife has access to Summus through her employer. He contacted us to access the best medical expertise on the pros and cons of both surgeries.
Day 1
 - 
Summus MD Consultation
Amir's Summus MD synthesized Amir's medical history, outlined medical records to gather, and prepared a list of data-driven questions Amir could use to frame his discussion with his consulting physician.
Day 2
 - 
Specialist Match
The Summus medical team identified a leading orthopedic surgeon with extensive experience in performing the cutting-edge surgery Amir was interested in exploring – Dr. Peter Whang of Yale Medicine.
Day 7
 - 
Expert Consultation
Given some unexpected work travel, Amir needed to reschedule his virtual consultation while he was abroad. Amir's concierge worked closely with his consulting physician to schedule for a time in the evening when Amir's schedule cleared.
Before I reached out to Summus, I was going to travel across the country by plane for an informational visit with an orthopedic surgeon I found through a referral, which invariably would be painful given my condition. Dr. Whang was incredible. He took the time to answer all of my questions, and Summus suggested a top surgeon highly proficient in the MDR who is located close enough to home and takes my insurance. I'm thankful for Summus' exceptional support.
Jennifer, 37
"My virtual consultation was so helpful and valuable. I feel empowered to make changes to my treatment regimen for the better."
Osteoporosis
Osteoporosis
Jennifer, 37
 ,  
New York, NY
Jennifer wears many hats: wife, mother of two children, sister, daughter, friend, and entrepreneur. She was diagnosed with osteoporosis when she was 28 following an atraumatic spine fracture. She was treated with a medication that improved her bone density to a diagnosis of ostopenia; however, after nursing her two children, she was again diagnosed with osteoporosis. While her condition is manageable, she wants to ensure that she is aware of the best and latest treatment options, particularly since it is difficult for her to access her treating doctor in a timely way.
Day 1
 - 
Summus MD Consultation
Jennifer's Summus MD helped her think more broadly and deeply about her diagnosis, and how it would impact her quality of life and care over time. Summus also collected Jennifer's most recent and previous bone density scans for her consulting physician to review prior to their virtual consultation.
Day 3
 - 
Specialist Match
Jennifer's Summus MD matched her with Dr. Kenneth Lyles, a metabolic bone disease specialist at Duke University Medical Center.
Day 7
 - 
Expert Consultation
From their respective offices, Jennifer and Dr. Lyles engaged in a 45-minute video consultation at a mutually convenient time. Dr. Lyles provided easy-to-understand information on cutting-edge diagnostic and therapeutic options for Jennifer to consider.
My virtual consultation was so helpful and valuable. I feel empowered to make changes to my treatment regimen for the better.
Michael, 41
"Dr. Moul was compassionate and addressed our concerns through a data-driven approach. The insights we received were indispensable to my father's treatment and our decision to proceed with robotic surgery."
Prostate Cancer
Prostate Cancer
Michael, 41
 ,  
Los Angeles, CA
Michael's father, who lives across the country, was recently diagnosed with prostate cancer. He is very happy with his current care team but wanted an objective viewpoint from a top-notch third party to become as educated as possible about his options. Michael's father was leaning towards surgery, but wanted to understand the risks and benefits of beginning with radiation first, especially in case of recurrence.
Day 1
 - 
Summus MD Consultation
Two hours after contacting Summus, Michael's Summus MD led an intake call to gain a deeper understanding of his dad's diagnosis and medical history. She identified medical records to collect and framed his set of questions.
Day 2
 - 
Specialist Match
Michael's Summus MD identified a leading expert in urology, Dr. Judd Moul of Duke University Medical Center, who specializes in the specific treatment options his dad was considering.
Day 5
 - 
Expert Consultation
Michael and his dad engaged in a 60-minute video consultation — Michael from Los Angeles, his father from New Orleans, and Dr. Moul from Durham. Armed with questions to ask from their Summus MD, they developed a full understanding of his dad's diagnosis and the best treatment option for him based on his staging and PSA levels.
From different cities, we had an hour-long video consultation with Dr. Judd Moul, a renowned urologist who is among the nation's top surgeons performing the procedure recommended for my dad. Dr. Moul was compassionate and addressed our concerns through a data-driven approach. The insights we received were indispensable to my father's treatment and our decision to proceed with robotic surgery.
Brenda, 70
"Without Summus, I would have taken an uncoordinated approach and wasted time seeing four to five different doctors. Instead, my Summus MD helped me put the pieces of my medical puzzle together by figuring out the right questions — and who to ask."
Ischemic Cholitis
Ischemic Cholitis
Brenda, 70
 ,  
Charleston, SC
Brenda had faced acute onset abdominal pain, which was diagnosed as ischemic cholitis. Brenda had a long medical history and multiple diagnoses which were in danger of recurrence. Brenda was feeling anxious and confused about how to proceed. Her husband, whose employer provides Summus as a benefit, contacted us to help his wife move forward with confidence.
Day 1
 - 
Summus MD Consultation
Brenda's Summus MD listened to Brenda's story and synthesized her medical history. With great compassion, Brenda's Summus MD discussed what Brenda was at risk for in the future. Given her diagnosis, Brenda was afraid of being active and felt that her symptoms increased with activity. Her Summus MD explained the importance of staying mobile and fit to provide a wide range of separate health issues in the future. They discussed ways to reduce the risk of future bouts and how to react to signs that, if ignored as she had in the past, could lead to ER visits and put her at risk for emergency bowel resection surgery.
Without Summus, I would have taken an uncoordinated approach and wasted time seeing four to five different doctors. Instead, my Summus MD helped me put the pieces of my medical puzzle together by figuring out the right questions — and who to ask.