Every day, we help our members get to the best medical answers with speed and confidence

Jumpstarting Weight Loss

Jumpstarting Weight Loss

Alex, 29 | San Diego, CA

Alex was seeking guidance on effective and safe weight loss strategies. She had gone to a weight loss clinic before, but given time and professional constraints, was unable to continue. She wanted to improve her health, but didn't know where or how to start.

Day 1: Summus MD Consultation + Specialist Match
Within 24 hours of contacting Summus, Alex's concierge scheduled an intake call with her Summus MD, who helped Alex determine she was in need of understanding her options for weight management and how to proceed. Summus arranged for Alex to speak with Dr. Alexandra Sowa, an internal medicine physician affiliated with NYU School of Medicine who focuses on preventive health, nutrition, and obesity medicine.

Day 3: Expert Consultation
From her office in San Diego, Alex engaged in a 40-minute phone consultation with Dr. Sowa to discuss her history and options to meet her goals.

Quotation Mark

My experience with Summus was great! I was in constant communication with staff and able to have my requests answered quickly and professionally. My consulting physician gave me a lot of great information not just on potential treatment plans, but on how to educate myself to feel empowered to discuss treatment options when seeing a doctor in person. She educated me on what my options were, and gave me great confidence to pursue the avenue I felt was right.

Effective Treatments for Lower Back Pain

Effective Treatments for Lower Back Pain

Sofia, 29 | New York, NY

After pulling her lower back, Sofia sought immediate assistance with finding a local chiropractor who took her insurance. She had previously found a chiropractor on her own and found the results underwhelming.

Day 1
Within 24 hours, Sofia's concierge scheduled a consultation with Summus MD Dr. Sohita Torgalkar, hospitalist at the Mount Sinai Hospital, for the next day.

Day 2
Dr. Torgalkar led a comprehensive intake call to explain the root causes of Sofia's issues. She also discussed how physical therapy might be of greater long-term benefit than chiropractic care.

Quotation Mark

Dr. Torgalkar was very informative as she advised me on a more effective approach that targeted the root of my issues. She was very understanding and empathetic. I am very grateful for this call and would highly recommend Summus!

Building a Healthier Routine at Home

Building a Healthier Routine at Home

Melanie, 32 | Stamford, CT

When Melanie's company shifted to remote working during the COVID-19 pandemic, the transition to working from home proved difficult for Melanie. She was concerned that she was experiencing low levels of depression and anxiety. With a toddler at home, Melanie was struggling to incorporate regular exercise, healthy eating, and breaks into her work day.

Day 1: Wellness Advisor Match
Within 24 hours of contacting Summus, the Summus team arranged for Melanie to speak with Julie Wald, Chief Wellness Officer of Namaste, NY, a premier wellness advisory company. Working as a wellness practitioner for over 25 years, Ms. Wald helps individuals cultivate well-being through highly effective self-care practices.

Day 3: Wellness Consultation
During the 45 minute consultation, Ms. Wald discussed ways Melanie could create structure to her work week. Ms. Wald crafted a personalized program for Melanie, which included vigorous exercise to support her in relieving her stress. They also discussed strategies to reframe Melanie's thinking about current events and her new working environment at home.

Quotation Mark

I wanted to say thank you so much for all of your help and coordination. Julie was awesome. I felt so energized and hopeful after our call. This benefit is pretty amazing and I'm glad I'm finally taking advantage of it!

Tinnitus

Tinnitus

John, 68 | Houston, TX

John had suffered from tinnitus for years, and reached out to Summus after he had seen several ENT doctors who offered no helpful solutions. Because his condition made it difficult to concentrate at his office, he was eager to learn about viable treatment options.

Day 1: Summus MD Consultation
Within 24 hours of contacting Summus, John's Summus MD talked him through his diagnosis and helped him understand the solutions his other ENT doctors had proposed, which had not delivered desired results.

Day 2: Specialist Match
Summus was able to connect him with a leading physician familiar with the most progressive therapies for his condition – Dr. George Alexiades, Director of the Cochlear Implant Center at NewYork-Presbyterian / Weill Cornell Medical Center.

Day 6: Expert Consultation
John had a 60-minute consultation by video with Dr. Alexiades, allowing for plenty of time to walk through his questions and understand different therapies.

Quotation Mark

I appreciated the access to very good doctors who are beyond my reach otherwise. Most of the time, I have 15-minute consultations and they don't have too many suggestions. I really appreciated that Dr. Alexiades spent an hour with me on video, and gave me real suggestions and information on applicable treatment options.

Osteoporosis

Osteoporosis

Jennifer, 37 | New York, NY

Jennifer was diagnosed with osteoporosis when she was 28 following an atraumatic spine fracture. She was treated with a medication that improved her bone density to a diagnosis of ostopenia; however, after nursing her two children, she was again diagnosed with osteoporosis. While her condition was manageable, she wanted to ensure she was aware of the best and latest treatment options.

Day 1: Summus MD Consultation
Jennifer's Summus MD helped her think more broadly and deeply about her diagnosis, and how it would impact her quality of life and care over time. Summus also collected Jennifer's most recent and previous bone density scans for her consulting physician to review prior to their virtual consultation.

Day 3: Specialist Match
Jennifer's Summus MD matched her with Dr. Kenneth Lyles, a metabolic bone disease specialist at Duke University Medical Center.

Day 7: Expert Consultation
From their respective offices, Jennifer and Dr. Lyles engaged in a 45-minute video consultation. Dr. Lyles provided easy-to-understand information on cutting-edge diagnostic and therapeutic options for Jennifer to consider.

Quotation Mark

My virtual consultation was so helpful and valuable. I feel empowered to make changes to my treatment regimen for the better.

Navigating Multiple Diagnoses

Navigating Multiple Diagnoses

Brenda, 70 | Charleston, SC

Brenda had faced acure onset abdominal pain, which was diagnosed as ischemic colitis. Brenda had a long medical history and multiple diagnoses which were in danger of recurrence. Brenda was feeling anxious and confused about how to proceed. Her husband, whose employer provides Summus as a benefit, contacted us to help his wife move forward with confidence.

Day 1: Summus MD Consultation
Brenda's Summus MD listened to Brenda's story and synthesized her medical history. With great compassion, Brenda's Summus MD discussed what Brenda was at risk for in the future. Given her diagnosis, Brenda was afraid of being active and felt that her symptoms increased with activity. Her Summus MD explained the importance of staying mobile and fit to prevent a wide range of separate health issues in the future. They discussed ways to reduce the risk of future bouts and how to react to signs that, if ignored as she had in the past, could lead to ER visits and put her at risk for emergency bowel resection surgery.

Quotation Mark

Without Summus, I would have taken an uncoordinated approach and wasted time seeing four to five different doctors. Instead, my Summus MD helped put the pieces of my medical puzzle together by figuring out the right questions - and whom to ask.

Febrile Seizures

Febrile Seizures

Samantha, 33 + Liv, 2 | Atlanta, GA

Samantha's young daughter, Liv, was diagnosed by local doctors with benign febrile seizures. Samantha researched her daughter's condition and based on her findings, wanted to understand the nuances between febrile seizures and epilepsy triggered by fever. She contacted her Summus concierge to access the foremost pediatric neurologists who could weigh in on her daughter's situation.

Day 1: Summus MD Consultation
Within 24 hours of contacting Summus, Samantha's Summus MD led an intake call to gain a deeper understanding of her daughter's diagnosis, medical history, and determine which medical records to collect and store in Summus' secure portal.

Day 3: Specialist Match
Summus connected Samantha and her husband with a leading physician, Dr. Michael Duchowny, who established the world-class pediatric neurology program at Nicklaus Children's Hospital in Miami.

Day 7: Expert Consultation
Dr. Duchowny reviewed Liv's medical records in Summus' secure portal, including EEGs, an MRI, videos of the seizures, and lab work. Dr. Duchowny walked through his analysis and clarified Liv's diagnosis.

Quotation Mark

I wanted to let you know how incredibly helpful our 45-minute video call was today. Dr. Duchowny kindly and patiently explained her condition to me from an intellectual perspective, something I greatly appreciate since I have done lots of my own research into Liv's condition. As a result of our conversation, we plan to move forward with the genetic testing and plan to follow up with a new neurologist for the daily maintenance medication. I cannot say enough wonderful things about Summus and the opportunity we had to speak with one of the top pediatric epilepsy specialists in the country.

Non-Invasive Shoulder Pain Treatment

Non-Invasive Shoulder Pain Treatment

Steve, 57 | Philadelphia, PA

Steve's pain in his right shoulder has worsened over the last five years. An initial MRI showed a partially torn rotator cuff, tendonitis, bone spur, and general osteoarthritis. Steve contacted Summus to explore cutting-edge, non-invasive forms of treatment as well as surgery.

Day 1: Summus MD Consultation
Steve's Summus MD suggested that he speak with both a pain medicine specialist and an orthopedic surgeon. He laid out a series of questions to both consulting physicians. The team at Summus also collected Steve's most recent MRI and uploaded it to Summus' secure portal for his consulting physicians to review.

Day 3: Specialist Match
Summus connected Steve with Dr. Thomas Buchheit, Chief of Pain Medicine at Duke University Medical Center, an institution with an innovative Regenerative Pain Therapies Program for chronic and acute pain, and Dr. Karen Sutton, an orthopedic surgeon at the Hospital for Special Surgery and Head Team Physician for United States Women's Lacrosse.

Days 5 and 8: Expert Consultations
Steven first engaged in a phone consultation with Dr. Buchheit, followed by a consultation with Dr. Sutton a few days later.

Quotation Mark

Both consultations were great, the conversations were very helpful and informative. While I initially had been bent on pursuing stem cell therapy, Dr. Buchheit explained other options I did not know about, including Orthokine therapy. Dr. Sutton's perspective was different and also very helpful – other than total shoulder replacement, I do not have other surgical options. She confirmed some things and also gave me some more information about stem cells I was not aware of. I am going to see Dr. Buchheit and have the procedure that he offers. Overall this has been a great benefit, and I told our head of HR so.

Prostate Cancer

Prostate Cancer

Michael, 41 | Los Angeles, CA

Michael's father was recently diagnosed with prostate cancer. He is very happy with his current care team but wanted an objective viewpoint from a top-notch third party. Michael's father was leaning towards surgery, but wanted to understand the risks and benefits of beginning with radiation first, especially in case of recurrence.

Day 1: Summus MD Consultation
Two hours after contacting Summus, Michael's Summus MD led an intake call to gain a deeper understanding of his dad's diagnosis and medical history. She identified medical records to collect and framed his set of questions.

Day 2: Specialist Match
Michael's Summus MD identified a leading expert in urology, Dr. Judd Moul of Duke University Medical Center, who specializes in the specific treatment option his dad was considering.

Day 5: Expert Consultation
Armed with questions to ask from his Summus MD, Michael developed a full understanding of his dad’s diagnosis and the best treatment option for him based on the staging and his dad’s PSA levels.

Quotation Mark

From different cities, we had an hour-long video consultation with Dr. Judd Moul, a renowned urologist who is among the nation's top surgeons performing the procedure recommended for my dad. Dr. Moul was compassionate and addressed our concerns through a data-driven approach. The insights we received were indispensable to my father's treatment and our decision to proceed with robotic surgery.

Panic Attacks While Sick with COVID-19

Panic Attacks While Sick with COVID-19

Jacob, 28 | London, UK

Jacob has a confirmed case of COVID-19. He experienced symptoms like fever, headaches, significant lethargy, and loss of taste and smell. When his symptoms started to abate, he began to experience panic attacks. He wanted advice on how to manage these attacks and boost his immune system. He reached out to Summus for help.

Day 1
Within 24 hours of contacting Summus, Jacob's concierge scheduled an intake call with Summus MD Dr. Aarti Agarwal, who had previously worked at the Centers for Disease Control, for that very same day. During their consultation, Dr. Agarwal advised Jacob to measure his heart rate and oxygen levels if another episode occurred and explained how. She also encouraged him to see his primary care doctor when possible to determine if the heart palpitations were related to myocarditis.

Quotation Mark

Since so much is unknown about COVID-19, I was feeling very anxious about my symptoms. I'm very thankful that I had the chance to speak with Dr. Agarwal so quickly. She was extremely knowledgeable and immediately put me at ease.

COVID-19 in a Type 1 Diabetic

COVID-19 in a Type 1 Diabetic

Elliott and Haley, 43 | Milford, CT

Haley is a Type 1 Diabetic who recently tested positive for COVID-19. She had a fever that lasted for three days, experienced significant fatigue, lost her sense of smell, had occasional pain in her chest, and had a slight drop in her heart rate. Haley and Elliot reached out to Summus to better understand how to monitor the disease at this stage.

Day 1
Elliot and Haley's concierge scheduled a phone consultation with Summus MD Dr. Sohita Torgalkar for the same day. Dr. Torgalkar noted that Haley appeared stable and encouraged her to continue monitoring her heart rate. Given Haley's Type 1 Diabetes, Dr. Torgalkar explained that Haley was at increased risk for developing severe COVID-19 and in turn, informed Haley that she would be a candidate for monoclonal antibody treatment. Dr. Torgalkar explained how the treatment works and to get a prescription from her primary care doctor.

Day 1
Later that afternoon, the Summus team helped Haley find an appointment for the monoclonal antibody treatment at a local infusion for the next day.

Quotation Mark

I have an appointment tomorrow in New Haven. Thank you so very much for helping coordinate this effort!

Understanding AstraZeneca's COVID-19 Vaccine

Understanding AstraZeneca's COVID-19 Vaccine

Arthur, 64 | Stamford, CT

Sara's dad, Arthur, was scheduled to receive the AstraZeneca COVID-19 vaccine in 4 days. Arthur had seen multiple news reports regarding the vaccine and its efficacy, and wanted to speak with a physician to help him interpret the latest data and weigh the risks and benefits of taking the vaccine. Sara's employer offers Summus as a benefit and enables extended family members to access Summus services.

Day 1
Arthur's concierge arranged a phone consultation with Summus MD Dr Nancy Creech, Assistant Professor of Emergency Medicine at NYU Langone Hospital, for the next day. His concierge ensured that Arthur entered his most up to date medical information so that Dr. Creech could review it in advance of their call.

Day 2
From different areas of the country, Sara and Arthur participated in a 40-minute discussion with Dr. Creech to address all of their questions on the safety and efficacy of the vaccine based on his age and medical profile. Of particular concern was the risk of development of blood clots and protection against variants of the virus. Dr. Creech helped Sara and Arthur understand the latest data so that they could come to an informed decision on taking the vaccine.

Quotation Mark

Dr. Creech was very helpful! There are so many unknowns, so it was good to get more information. Thanks again!

Preventive Care And Wellness
Jumpstarting Weight Loss

Jumpstarting Weight Loss
Alex, 29 | San Diego, CA

Alex was seeking guidance on effective and safe weight loss strategies. She had gone to a weight loss clinic before, but given time and professional constraints, was unable to continue. She wanted to improve her health, but didn't know where or how to start.

Day 1: Summus MD Consultation + Specialist Match
Within 24 hours of contacting Summus, Alex's concierge scheduled an intake call with her Summus MD, who helped Alex determine she was in need of understanding her options for weight management and how to proceed. Summus arranged for Alex to speak with Dr. Alexandra Sowa, an internal medicine physician affiliated with NYU School of Medicine who focuses on preventive health, nutrition, and obesity medicine.

Day 3: Expert Consultation
From her office in San Diego, Alex engaged in a 40-minute phone consultation with Dr. Sowa to discuss her history and options to meet her goals.

Quotation Mark

My experience with Summus was great! I was in constant communication with staff and able to have my requests answered quickly and professionally. My consulting physician gave me a lot of great information not just on potential treatment plans, but on how to educate myself to feel empowered to discuss treatment options when seeing a doctor in person. She educated me on what my options were, and gave me great confidence to pursue the avenue I felt was right.

Effective Treatments for Lower Back Pain

Effective Treatments for Lower Back Pain
Sofia, 29 | New York, NY

After pulling her lower back, Sofia sought immediate assistance with finding a local chiropractor who took her insurance. She had previously found a chiropractor on her own and found the results underwhelming.

Day 1
Within 24 hours, Sofia's concierge scheduled a consultation with Summus MD Dr. Sohita Torgalkar, hospitalist at the Mount Sinai Hospital, for the next day.

Day 2
Dr. Torgalkar led a comprehensive intake call to explain the root causes of Sofia's issues. She also discussed how physical therapy might be of greater long-term benefit than chiropractic care.

Quotation Mark

Dr. Torgalkar was very informative as she advised me on a more effective approach that targeted the root of my issues. She was very understanding and empathetic. I am very grateful for this call and would highly recommend Summus!

Building a Healthier Routine at Home

Building a Healthier Routine at Home
Melanie, 32 | Stamford, CT

When Melanie's company shifted to remote working during the COVID-19 pandemic, the transition to working from home proved difficult for Melanie. She was concerned that she was experiencing low levels of depression and anxiety. With a toddler at home, Melanie was struggling to incorporate regular exercise, healthy eating, and breaks into her work day.

Day 1: Wellness Advisor Match
Within 24 hours of contacting Summus, the Summus team arranged for Melanie to speak with Julie Wald, Chief Wellness Officer of Namaste, NY, a premier wellness advisory company. Working as a wellness practitioner for over 25 years, Ms. Wald helps individuals cultivate well-being through highly effective self-care practices.

Day 3: Wellness Consultation
During the 45 minute consultation, Ms. Wald discussed ways Melanie could create structure to her work week. Ms. Wald crafted a personalized program for Melanie, which included vigorous exercise to support her in relieving her stress. They also discussed strategies to reframe Melanie's thinking about current events and her new working environment at home.

Quotation Mark

I wanted to say thank you so much for all of your help and coordination. Julie was awesome. I felt so energized and hopeful after our call. This benefit is pretty amazing and I'm glad I'm finally taking advantage of it!

Moderate And Chronic
Tinnitus

Tinnitus
John, 68 | Houston, TX

John had suffered from tinnitus for years, and reached out to Summus after he had seen several ENT doctors who offered no helpful solutions. Because his condition made it difficult to concentrate at his office, he was eager to learn about viable treatment options.

Day 1: Summus MD Consultation
Within 24 hours of contacting Summus, John's Summus MD talked him through his diagnosis and helped him understand the solutions his other ENT doctors had proposed, which had not delivered desired results.

Day 2: Specialist Match
Summus was able to connect him with a leading physician familiar with the most progressive therapies for his condition – Dr. George Alexiades, Director of the Cochlear Implant Center at NewYork-Presbyterian / Weill Cornell Medical Center.

Day 6: Expert Consultation
John had a 60-minute consultation by video with Dr. Alexiades, allowing for plenty of time to walk through his questions and understand different therapies.

Quotation Mark

I appreciated the access to very good doctors who are beyond my reach otherwise. Most of the time, I have 15-minute consultations and they don't have too many suggestions. I really appreciated that Dr. Alexiades spent an hour with me on video, and gave me real suggestions and information on applicable treatment options.

Osteoporosis

Osteoporosis
Jennifer, 37 | New York, NY

Jennifer was diagnosed with osteoporosis when she was 28 following an atraumatic spine fracture. She was treated with a medication that improved her bone density to a diagnosis of ostopenia; however, after nursing her two children, she was again diagnosed with osteoporosis. While her condition was manageable, she wanted to ensure she was aware of the best and latest treatment options.

Day 1: Summus MD Consultation
Jennifer's Summus MD helped her think more broadly and deeply about her diagnosis, and how it would impact her quality of life and care over time. Summus also collected Jennifer's most recent and previous bone density scans for her consulting physician to review prior to their virtual consultation.

Day 3: Specialist Match
Jennifer's Summus MD matched her with Dr. Kenneth Lyles, a metabolic bone disease specialist at Duke University Medical Center.

Day 7: Expert Consultation
From their respective offices, Jennifer and Dr. Lyles engaged in a 45-minute video consultation. Dr. Lyles provided easy-to-understand information on cutting-edge diagnostic and therapeutic options for Jennifer to consider.

Quotation Mark

My virtual consultation was so helpful and valuable. I feel empowered to make changes to my treatment regimen for the better.

Navigating Multiple Diagnoses

Navigating Multiple Diagnoses
Brenda, 70 | Charleston, SC

Brenda had faced acure onset abdominal pain, which was diagnosed as ischemic colitis. Brenda had a long medical history and multiple diagnoses which were in danger of recurrence. Brenda was feeling anxious and confused about how to proceed. Her husband, whose employer provides Summus as a benefit, contacted us to help his wife move forward with confidence.

Day 1: Summus MD Consultation
Brenda's Summus MD listened to Brenda's story and synthesized her medical history. With great compassion, Brenda's Summus MD discussed what Brenda was at risk for in the future. Given her diagnosis, Brenda was afraid of being active and felt that her symptoms increased with activity. Her Summus MD explained the importance of staying mobile and fit to prevent a wide range of separate health issues in the future. They discussed ways to reduce the risk of future bouts and how to react to signs that, if ignored as she had in the past, could lead to ER visits and put her at risk for emergency bowel resection surgery.

Quotation Mark

Without Summus, I would have taken an uncoordinated approach and wasted time seeing four to five different doctors. Instead, my Summus MD helped put the pieces of my medical puzzle together by figuring out the right questions - and whom to ask.

Complex And Serious
Febrile Seizures

Febrile Seizures
Samantha, 33 + Liv, 2 | Atlanta, GA

Samantha's young daughter, Liv, was diagnosed by local doctors with benign febrile seizures. Samantha researched her daughter's condition and based on her findings, wanted to understand the nuances between febrile seizures and epilepsy triggered by fever. She contacted her Summus concierge to access the foremost pediatric neurologists who could weigh in on her daughter's situation.

Day 1: Summus MD Consultation
Within 24 hours of contacting Summus, Samantha's Summus MD led an intake call to gain a deeper understanding of her daughter's diagnosis, medical history, and determine which medical records to collect and store in Summus' secure portal.

Day 3: Specialist Match
Summus connected Samantha and her husband with a leading physician, Dr. Michael Duchowny, who established the world-class pediatric neurology program at Nicklaus Children's Hospital in Miami.

Day 7: Expert Consultation
Dr. Duchowny reviewed Liv's medical records in Summus' secure portal, including EEGs, an MRI, videos of the seizures, and lab work. Dr. Duchowny walked through his analysis and clarified Liv's diagnosis.

Quotation Mark

I wanted to let you know how incredibly helpful our 45-minute video call was today. Dr. Duchowny kindly and patiently explained her condition to me from an intellectual perspective, something I greatly appreciate since I have done lots of my own research into Liv's condition. As a result of our conversation, we plan to move forward with the genetic testing and plan to follow up with a new neurologist for the daily maintenance medication. I cannot say enough wonderful things about Summus and the opportunity we had to speak with one of the top pediatric epilepsy specialists in the country.

Non-Invasive Shoulder Pain Treatment

Non-Invasive Shoulder Pain Treatment
Steve, 57 | Philadelphia, PA

Steve's pain in his right shoulder has worsened over the last five years. An initial MRI showed a partially torn rotator cuff, tendonitis, bone spur, and general osteoarthritis. Steve contacted Summus to explore cutting-edge, non-invasive forms of treatment as well as surgery.

Day 1: Summus MD Consultation
Steve's Summus MD suggested that he speak with both a pain medicine specialist and an orthopedic surgeon. He laid out a series of questions to both consulting physicians. The team at Summus also collected Steve's most recent MRI and uploaded it to Summus' secure portal for his consulting physicians to review.

Day 3: Specialist Match
Summus connected Steve with Dr. Thomas Buchheit, Chief of Pain Medicine at Duke University Medical Center, an institution with an innovative Regenerative Pain Therapies Program for chronic and acute pain, and Dr. Karen Sutton, an orthopedic surgeon at the Hospital for Special Surgery and Head Team Physician for United States Women's Lacrosse.

Days 5 and 8: Expert Consultations
Steven first engaged in a phone consultation with Dr. Buchheit, followed by a consultation with Dr. Sutton a few days later.

Quotation Mark

Both consultations were great, the conversations were very helpful and informative. While I initially had been bent on pursuing stem cell therapy, Dr. Buchheit explained other options I did not know about, including Orthokine therapy. Dr. Sutton's perspective was different and also very helpful – other than total shoulder replacement, I do not have other surgical options. She confirmed some things and also gave me some more information about stem cells I was not aware of. I am going to see Dr. Buchheit and have the procedure that he offers. Overall this has been a great benefit, and I told our head of HR so.

Prostate Cancer

Prostate Cancer
Michael, 41 | Los Angeles, CA

Michael's father was recently diagnosed with prostate cancer. He is very happy with his current care team but wanted an objective viewpoint from a top-notch third party. Michael's father was leaning towards surgery, but wanted to understand the risks and benefits of beginning with radiation first, especially in case of recurrence.

Day 1: Summus MD Consultation
Two hours after contacting Summus, Michael's Summus MD led an intake call to gain a deeper understanding of his dad's diagnosis and medical history. She identified medical records to collect and framed his set of questions.

Day 2: Specialist Match
Michael's Summus MD identified a leading expert in urology, Dr. Judd Moul of Duke University Medical Center, who specializes in the specific treatment option his dad was considering.

Day 5: Expert Consultation
Armed with questions to ask from his Summus MD, Michael developed a full understanding of his dad’s diagnosis and the best treatment option for him based on the staging and his dad’s PSA levels.

Quotation Mark

From different cities, we had an hour-long video consultation with Dr. Judd Moul, a renowned urologist who is among the nation's top surgeons performing the procedure recommended for my dad. Dr. Moul was compassionate and addressed our concerns through a data-driven approach. The insights we received were indispensable to my father's treatment and our decision to proceed with robotic surgery.

COVID-19
Panic Attacks While Sick with COVID-19

Panic Attacks While Sick with COVID-19
Jacob, 28 | London, UK

Jacob has a confirmed case of COVID-19. He experienced symptoms like fever, headaches, significant lethargy, and loss of taste and smell. When his symptoms started to abate, he began to experience panic attacks. He wanted advice on how to manage these attacks and boost his immune system. He reached out to Summus for help.

Day 1
Within 24 hours of contacting Summus, Jacob's concierge scheduled an intake call with Summus MD Dr. Aarti Agarwal, who had previously worked at the Centers for Disease Control, for that very same day. During their consultation, Dr. Agarwal advised Jacob to measure his heart rate and oxygen levels if another episode occurred and explained how. She also encouraged him to see his primary care doctor when possible to determine if the heart palpitations were related to myocarditis.

Quotation Mark

Since so much is unknown about COVID-19, I was feeling very anxious about my symptoms. I'm very thankful that I had the chance to speak with Dr. Agarwal so quickly. She was extremely knowledgeable and immediately put me at ease.

COVID-19 in a Type 1 Diabetic

COVID-19 in a Type 1 Diabetic
Elliott and Haley, 43 | Milford, CT

Haley is a Type 1 Diabetic who recently tested positive for COVID-19. She had a fever that lasted for three days, experienced significant fatigue, lost her sense of smell, had occasional pain in her chest, and had a slight drop in her heart rate. Haley and Elliot reached out to Summus to better understand how to monitor the disease at this stage.

Day 1
Elliot and Haley's concierge scheduled a phone consultation with Summus MD Dr. Sohita Torgalkar for the same day. Dr. Torgalkar noted that Haley appeared stable and encouraged her to continue monitoring her heart rate. Given Haley's Type 1 Diabetes, Dr. Torgalkar explained that Haley was at increased risk for developing severe COVID-19 and in turn, informed Haley that she would be a candidate for monoclonal antibody treatment. Dr. Torgalkar explained how the treatment works and to get a prescription from her primary care doctor.

Day 1
Later that afternoon, the Summus team helped Haley find an appointment for the monoclonal antibody treatment at a local infusion for the next day.

Quotation Mark

I have an appointment tomorrow in New Haven. Thank you so very much for helping coordinate this effort!

Understanding AstraZeneca's COVID-19 Vaccine

Understanding AstraZeneca's COVID-19 Vaccine
Arthur, 64 | Stamford, CT

Sara's dad, Arthur, was scheduled to receive the AstraZeneca COVID-19 vaccine in 4 days. Arthur had seen multiple news reports regarding the vaccine and its efficacy, and wanted to speak with a physician to help him interpret the latest data and weigh the risks and benefits of taking the vaccine. Sara's employer offers Summus as a benefit and enables extended family members to access Summus services.

Day 1
Arthur's concierge arranged a phone consultation with Summus MD Dr Nancy Creech, Assistant Professor of Emergency Medicine at NYU Langone Hospital, for the next day. His concierge ensured that Arthur entered his most up to date medical information so that Dr. Creech could review it in advance of their call.

Day 2
From different areas of the country, Sara and Arthur participated in a 40-minute discussion with Dr. Creech to address all of their questions on the safety and efficacy of the vaccine based on his age and medical profile. Of particular concern was the risk of development of blood clots and protection against variants of the virus. Dr. Creech helped Sara and Arthur understand the latest data so that they could come to an informed decision on taking the vaccine.

Quotation Mark

Dr. Creech was very helpful! There are so many unknowns, so it was good to get more information. Thanks again!